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Your Kitty😻Should Be Treated As Your Face:
Cleanse, Exfoliate, and Moisturize.

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  • Q: International Shipping?
    A: Yes, we offer international shipping! You can check our shipping options during the checkout process. If you have any specific questions about shipping to your location, feel free to reach out!
  • Q: When Can I Get Products That Are Out Of Stock?
    A: Restock times can vary depending on the product, but we typically restock popular items within a few weeks. To stay updated, you can sign up for our email list to receive notifications about restocks and other updates!
  • Q: How can I Get Free Shipping?
    A: You can get free shipping by meeting the minimum order amount specified on our website. Additionally, we often run promotions, so make sure to check for any current offers. Signing up for our email list may also give you access to exclusive deals, including free shipping opportunities!
  • Q: My Order is missing an item. What now?
    A: If your order is missing an item, please check your order confirmation and shipping details to confirm what was included. If you still believe an item is missing, contact our customer support team as soon as possible. We'll help you resolve the issue and ensure you receive everything you ordered!
  • Q: How do I get a refund for my purchase?
    A: Every purchase made is nonrefundable and non exchangeable.
  • Q: I FORGOT TO ORDER SOMETHING! Can you add it to the order for me?
    A: Once an order is placed, we can't add items to it. However, you can place a new order for the item you forgot.
  • Q: Can I cancel my order?
    A: Yes, you can cancel your order as long as it hasn’t already been processed or shipped. Please contact our customer support team as soon as possible, and they will assist you with the cancellation. If your order has already shipped, we can guide you through the return process.
  • Q: I entered the wrong mailing address, can I change it?
    A: If your order hasn’t shipped yet, please contact our customer support team immediately, and they will assist you in updating the address if its 24 hours or less . If the order has already shipped, we may not be able to change it, but we can provide guidance on how to proceed.
  • Q: I have an allergic reaction to one of the products because I’m allergic to almond what now?
    A: Please review all ingredients before purchasing in case of any allergies.
  • Q: What is the status of my order?
    A: We understand that you are eager to receive your products as soon as possible. You should receive a tracking number within 48-72 hours Of placing your order (excluding holidays and weekends). This tracking number will allow you to monitor the progress of your shipment and receive and estimated delivery date.
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